BEAR Data Solutions, Inc.  a global IT services provider with 11 offices throughout the U.S. and around the globe, helps enterprise clients design, optimize, maintain and support mission-critical IT infrastructures. By combining expert engineering resources, best-of-breed technologies, and superior customer service, BEAR Data delivers high-performance IT solutions and services including cloud, virtualization, unified communications, networking, storage, database, security, managed services, wireless, staffing, and support contract management

Title: Sr. UC Network Engineer

Job Location: San Diego, CA

Job Description:

Our customer is seeking a Sr. UC Network Engineer with experience in Cisco Unified Contact Center


  • Assume the role of Lead Engineer on implementation projects of varying sizes and scopes
  • Assist Project Lead Engineer in implementation of assigned tasks
  • Resolve and manage customer support issues when necessary
  • Complete documentation, reporting and time submission requirements
  • Provide mentorship for junior technical staff


  • 2 years field experience with IP Telephony systems and protocols
  • 5 years field experience with LAN/WAN network support and troubleshooting
  • Experience with Cisco Unified Contact Center is a must
  • Cisco CCNA / CCDA or equivalent networking experience at a minimum
  • Preferred Cisco CCVP
  • Experience scripting for Contact Center is also a must

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