BEAR Data Solutions is named as one of the fastest growing companies by Inc. magazine in 2010, continues to grow and evolve as a successful IT solutions and services provider. The BEAR Data team is a group of highly experienced and talented professionals who are passionate about delivering five star service and solutions to their clients.

Title: Macintosh Support Technician

Job Location: Santa Clara, CA

Job Description:

Our customer is seeking a Macintosh Support Technician with 5+ years of working experience in a Global Systems Support


  • Provide Global MAC support of hardware/software issues and recommendations to improve our Global MAC Infrastructure
  • Responsible for all MAC servers worldwide: maintaining server and client health,
  • troubleshooting and resolving issues as required
  • Build and maintain a Corporate MAC standard image globally
  • Implement process automation of administrative tasks through scripting
  • Collaborate with other IT personnel/departments for escalation, knowledge transfer, project presentations, joint tasks and to establish standards and procedures


  • 4 year college degree or equivalent experience
  • 5+ years of working experience in a Global Systems Support role in a large Enterprise environment
  • MAC OS X, JAMF Casper experience a must
  • Windows XP/7 and Office 2010 experience a must
  • Support experience within an AD and Exchange 2007 environment
  • Excellent customer service skills a must
  • Excellent Verbal and Written communication skills a must
  • Able to work both independently and within a tight-knit team environment
  • Ability to effectively multi-task in a high-activity, high-performance atmosphere
  • MCSE or Apple Certifications desirable
  • Knowledge of scripting (Vbscript, VB, Batch, C#) a plus
  • MS SQL knowledge a plus
  • Project Management experience a huge plus. Able to complete a project from planning to successful completion in a timely manner
  • Strong knowledge of both MAC and Windows Client/Server infrastructure in an Enterprise environment

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